Connected Journey

One shared view of the member experience

Home Jessie's journey Hospice (in progress)

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Which team are you on?

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Glossary

CM: Case Manager
HH: Home Health
KP HH / KPHH: Kaiser Permanente Home Health
IV-ATB: IV antibiotics
D/C: Discharge / discharged
WQ: Work queue
OS: Outsource
RN: Registered Nurse
AVS: After Visit Summary
TP: Touchpoint
WH: Woodland Hills

To confirm

TIF: Intake step before scheduling (exact expansion to be confirmed with Brenda); To confirm with Brenda
CAD: The Care at Home team that arranges service (exact expansion to be confirmed with Brenda); To confirm with Brenda
OT: Outsource team (to be confirmed with Brenda); To confirm with Brenda